Signature Consulting Group Awarded Subcontract on CMS´s IT Service Management (ITSM) Modernization-Phase 2 Task

Baltimore, MD / Thursday, October 5, 2017

The Centers for Medicare & Medicaid Services (CMS) awarded Signature Consulting Group (SCG) a subcontract to support Accenture on the IT Service Management (ITSM) Modernization - Phase 2 Task under the $15B Virtual Data Center (VDC) IDIQ Contract. SCG will implement a modern ITSM platform for the help desks serviced by the CMS Office of Information Technology (OIT), including the non-recurring effort to convert to the new platform and the recurring, annual cost for licensing / maintenance from the ITSM Platform provider.

CMS is moving to a virtual datacenter in response of the growing data demands on the agency related to implementation and support of the health reforms, quality reporting programs, the increasing Medicare beneficiary population, and the government-wide datacenter consolidation initiative. By leveraging its deep competency with the CMS IT ecosystem, SCG will help transition the agency´s operations from Remedy to ServiceNow.

About Signature Consulting Group (SCG)
SCG is a leading-edge healthcare IT consulting services firm that provides a wide-spectrum of business management and IT services and solutions to both the Federal and private sectors. SCG has a proven record in web portal and software engineering, data analytics and business intelligence, Cybersecurity and information assurance, and social media management and collaboration systems.

Media Contact
Lauren Sommers
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